Returns & Exchanges

Returns & Exchanges

We take great care in curating and packaging every order. Please read our returns and exchanges policy carefully before making a purchase.

Unstitched Fabric Policy

As our products are sold as unstitched fabric, we are unable to accept returns or exchanges on fabric that has been cut, stitched, washed, or altered in any way.

Eligible Returns

We accept returns only in the following circumstances:

• The item received is significantly different from what was ordered.
• The fabric has a manufacturing defect or damage that was not disclosed at the time of purchase.
• The wrong item was delivered.

Return Window

• Return requests must be raised within 7 days of delivery.
• Items must be returned in their original, unstitched, and unwashed condition with original packaging.

How to Request a Return

1. Contact us at our contact page within 7 days of receiving your order.
2. Provide your order number and clear photographs of the issue.
3. Our team will review your request and respond within 2–3 business days.
4. If approved, we will arrange collection or provide return instructions.

Exchanges

Exchanges are subject to stock availability. If you wish to exchange a fabric, please contact us and we will do our best to accommodate your request.

Refunds

Approved refunds will be processed to the original payment method within 5–7 business days of receiving the returned item.